Return & Refund Policy
At Goodwork, your satisfaction is our top priority. We understand that sometimes things don't go as planned, and we're here to help. Our return and refund policy is designed to be as simple and hassle-free as possible, ensuring you have a positive experience with our products and services.
Β
β Refund/ Exchange is strictly applicable only in following cases:
- You received a wrong shipment
- You received a damaged product
Please Note: Unboxing video is a must to avail the policy mentioned.
In any of the above case, please raise a return/ replacement request within 7 (seven) days from the date of delivery.
HOW TO INITIATE A RETURN/ REFUND
- To raise a return/ exchange/ refund request, please drop us an email at goodworkassociates@gmail.com, info@goodworkdaily.com
- No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.
- Please allow us 48 hours to review your request. Once the request is approved, we will initiate a reverse pickup. Our courier partner will pick the order from your doorstep.
- Upon receiving the returned order, our service team will review the same.
- Our team will send you a replacement or refund whichever is applicable.
COMPASSIONATE EXCEPTION
We understand that life happens. If your return is outside the standard policy, please reach out to us. We handle each situation with care and compassion, aiming to find the best solution for you.
We are here to help and ensure your experience with Goodwork is nothing short of exceptional. See ya!